Reception & Guest Management:
Greet and welcome visitors, clients, auditors, and vendors at the front desk.
Maintain a visitor logbook and issue visitor/contractor passes as per company protocols.
Coordinate with internal departments to notify appropriate staff of visitor arrivals.
Manage incoming/outgoing courier services and log entries.
Telephone & Communication Handling:
Answer and route incoming phone calls to the appropriate departments.
Take accurate messages and ensure timely delivery to the concerned personnel.
Maintain a professional and courteous tone in all communications.
Administrative Support:
Maintain front office area, meeting rooms, and common spaces in neat and organized condition.
Assist in scheduling and coordination of meetings, factory tours, and appointments.
Support HR/Admin team with clerical tasks like filing, data entry, and stationery management.
Help organize employee welfare events, celebrations, or meetings as needed.
Compliance & Coordination:
Follow all front office SOPs, hygiene, and safety protocols as per manufacturing plant standards.
Maintain confidentiality of employee, visitor, and company information.
Ensure adherence to site-level security, safety, and housekeeping norms