A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 25,000 /month
New Roots Hair Clinic Private Limited
Bandra (West), Mumbai
1 - 5 years Experience in Receptionist
Full Time
Receptionist
1. Welcome and assist patients/visitors professionally.
2. Attend and manage incoming calls, WhatsApp, and appointment bookings.
3. Maintain patient registration and update records accurately.
4. Handle billing, receipts, and payment collection.
5. Create invoices and enter daily transactions in Tally.
6. Maintain daily cash book and petty cash records.
7. Reconcile cash, UPI, and bank collections with Tally.
8. Prepare daily collection reports and submit them to the Accounts department.
9. Coordinate with doctors and other departments for smooth patient flow.
10. Maintain reception registers and filing of bills/documents.
11. Ensure the reception area is clean, organized, and presentable.
12. Support HR/Admin with basic documentation when required.
13. Maintain confidentiality of patient and financial information.
14. Achieve 100% accuracy in billing and Tally entries.
15. Follow company policies, maintain punctuality, and provide excellent customer service.
Key Performance Indicators (KPIs):
100% accurate Tally entries.
Zero billing errors.
Daily cash reconciliation completed before end of the day.
Patient waiting time at reception kept to a minimum.
Daily reports submitted on time.
Professional behavior and positive patient feedback.
