• Greet and assist visitors, clients, and employees in a professional manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Maintain visitor records and ensure proper entry procedures.
• Manage incoming and outgoing mail, courier deliveries, and dispatches.
• Maintain a clean and organized reception area.
• Coordinate with internal teams regarding visitor appointments.
• Provide basic administrative support such as data entry, filing, and office record maintenance.