Role Overview:
We are looking for a pleasant, professional, and customer-focused Front Office Receptionist to manage front desk operations and create a warm welcome for all guests.
Key Responsibilities:
Greet guests warmly and assist with check-in and check-out procedures
Handle phone calls, inquiries, and reservations
Maintain guest records and ensure accurate data entry
Coordinate with housekeeping and other departments for smooth operations
Address guest concerns promptly and professionally
Manage front desk cash, billing, and basic administrative tasks
Maintain cleanliness and organization of the reception area