1. Visitor & Guest Management
Greet and welcome visitors, clients, and guests in a professional manner.
Maintain the visitor logbook and issue visitor passes where required.
Direct visitors to the appropriate department or person.
2. Call Handling
Answer incoming phone calls and transfer them to the concerned department or employee.
Take and relay messages accurately.
3. Administrative Support
Handle basic administrative tasks such as filing, data entry, and record keeping.
Assist different departments with clerical support when required.
4. Appointment & Meeting Coordination
Schedule appointments and meetings for management or staff.
Manage meeting room bookings and ensure proper arrangements.
5. Mail & Courier Handling
Receive, sort, and distribute incoming couriers, parcels, and mail.
Coordinate outgoing courier services.
6. Office Coordination
Ensure the reception area is clean, organized, and presentable at all times.
Coordinate with housekeeping, security, or maintenance when required.
7. Information Assistance
Provide basic information about the company to visitors and callers.
Guide clients regarding office procedures or departments.
8. Professional Conduct
Maintain professional communication, confidentiality, and a positive company image.
Follow company policies and front desk protocols.
9. Additional Duties
Assist in office coordination, event arrangements, and general office support as assigned by management.