Welcome clients and visitors with warmth and professionalism.
Manage incoming calls, emails, and appointment scheduling.
Maintain client records, registrations, and daily reports.
Guide clients about clinic services, packages, and offers.
Coordinate with doctors, physiotherapists, and consultants for appointments.
Handle billing, payments, and maintain proper cash records.
Ensure cleanliness and an inviting ambiance at the reception area.
Provide administrative support to the clinic team as required.
Graduate / Diploma in any field (Hospitality or Healthcare background preferred).
Prior experience in front office, customer service, or healthcare reception is an advantage.
Excellent communication skills in English and local language.
Pleasant personality, grooming, and interpersonal skills.
Basic computer knowledge (MS Office, Email, Appointment software).
Ability to multitask and work in a client-focused environment.