Job Description: Front Desk Representative
Company: Witness The Fitness (WTF Gyms)
Position: Front Desk Representative
Experience: 1–2 years (Sales / Customer Service)
Job Location:
Noida | Greater Noida | Delhi | Gurgaon | Faridabad | Ghaziabad
Working Hours (2 Shift Model):
Morning Shift: 8:00 AM – 2:00 PM
Evening Shift: 1:00 PM – 10:00 PM
Weekly Off: Rotational Week Off
About WTF Gyms:
WTF Gyms is a fast-growing fitness chain focused on delivering high-quality gym experiences, smart technology integration, and exceptional customer service.
Key Responsibilities:
1. Customer Handling:
Greet and assist walk-in members and prospects
Maintain a professional and welcoming front desk
2. Sales & Conversions:
Convert walk-ins into memberships
Explain plans, offers, and benefits clearly
3. Member Management:
Handle queries, complaints, and follow-ups
Ensure smooth onboarding of members
4. Administrative Tasks:
Manage check-ins, CRM updates, and payment records
Maintain daily reports
5. Facility Coordination:
Ensure front desk hygiene and coordination with staff
Requirements:
1–2 years experience in Sales / Front Desk / Customer Service
Good communication & convincing skills
Basic knowledge of Excel / CRM
Presentable and energetic personality
Interest in fitness industry preferred
Salary:
₹18,000 – ₹25,000/month + Incentives
Interview Details:
Location: AMCO Tower A5, Sector 9, Noida
Nearest Metro: Noida Sector 16
Contact Person:
Anandita – 9217731253