*Job Description – Front Desk Representative/sales*
🏋️♂️ Witness The Fitness (WTF Gyms)
📍 Locations
Noida | Greater Noida | Delhi | Gurgaon | Faridabad | Ghaziabad
💼 Experience Required
1–2 Years (Sales / Customer Service / Front Desk)
⏰ Shift Timings
🌅 Morning Shift: 6:00 AM – 2:00 PM
🌙 Evening Shift: 2:00 PM – 10:00 PM
📆 Rotational Week Off
🚀 About Us
At WTF Gyms, we’re redefining fitness with smart technology, premium workout spaces, and an energetic community. We believe the front desk is the heart of the gym — the first smile, the first impression, and the first step toward a member’s fitness journey. 💪
🎯 Your Role
As a Front Desk Representative, you’ll be the face of the gym — welcoming members, handling inquiries, and helping convert visitors into loyal fitness enthusiasts.
🔥 Key Responsibilities
😊 Customer Experience
✔️ Welcome members & walk-in visitors warmly
✔️ Create a positive and energetic atmosphere
✔️ Maintain a professional front desk presence
💰 Sales & Membership Conversion
✔️ Explain membership plans, offers & benefits
✔️ Convert walk-ins into active memberships
✔️ Achieve daily/monthly sales targets
🤝 Member Support
✔️ Resolve member queries & concerns efficiently
✔️ Ensure smooth onboarding for new members
✔️ Conduct follow-ups with prospects & existing members
🖥️ Administrative Work
✔️ Manage check-ins & payment records
✔️ Update CRM & maintain Excel reports
✔️ Handle daily operational reporting
🧼 Facility Coordination
✔️ Ensure front desk cleanliness & hygiene
✔️ Coordinate with trainers & support staff
✅ What We’re Looking For
🎓 1–2 years experience in Sales / Front Desk / Insurance Sales
🗣️ Strong communication & convincing skills
💻 Basic knowledge of Excel & CRM software
✨ Presentable, confident & energetic personality
🏋️ Interest in fitness industry preferred
💸 Salary & Benefits
💰 ₹18,000 – ₹25,000 per month
🎯 Attractive Incentives & Growth Opportunities
📈 Career growth in a rapidly expanding fitness brand
📍 Interview Details
🏢 AMCO Tower A5, Sector 9, Noida
🚇 Nearest Metro: Noida Sector 16
📞 Contact Details
HR Contact: Anandita
9217731253