Key Responsibilities
Reception Management: Greet visitors, maintain a tidy reception area, and manage visitor logs.
Communication: Answer, screen, and forward incoming phone calls, take messages, and handle emails.
Administrative Support: Perform data entry, scanning, filing, photocopying, and handling mail/courier services.
Visitor/Guest Handling: Act as the first point of contact, ensuring a professional image, directing visitors to the appropriate person.
Scheduling & Booking: Manage appointment calendars, meeting room bookings, and sometimes travel arrangements.
Office Supplies: Monitor, order, and maintain inventory of front office stationery and pantry supplies.
Coordination: Coordinate with housekeeping and security staff for maintenance.
Desired Skills and Qualifications
Communication: Excellent verbal and written English communication skills.
Technology: Proficiency in MS Office (Word, Excel, Outlook) and office equipment (printers, scanners).
Professionalism: Strong interpersonal skills, a professional demeanor, and a polite, welcoming attitude.
Multitasking: Ability to manage multiple tasks simultaneously under pressure.
Experience: Previous experience (1-2 years) in customer service or front desk roles is often required.
Education: A Bachelor’s degree in any field is usually required.