Receptionist Front Desk Executive

Job Summary

We are looking for a professional, well-groomed, and customer-focused Front Desk Executive to manage the reception area and provide excellent support to visitors, clients, employees, and management. The ideal candidate should have strong communication skills, a pleasant personality, and the ability to manage multiple responsibilities efficiently.

Key Responsibilities

• Manage the front desk and reception area professionally.

• Welcome and greet visitors, clients, and guests in a courteous manner.

• Handle incoming and outgoing calls and transfer them to the concerned person.

• Maintain visitor records and coordinate visitor appointments.

• Manage incoming and outgoing courier, parcels, and documents.

• Coordinate with different departments for visitor and client requirements.

• Schedule and manage appointments and meetings.

• Maintain reception area, meeting rooms, and front-office records.

• Handle general administrative and front-office activities.

• Maintain daily reports, registers, and required documentation.

• Assist management and employees with basic administrative requirements.

• Coordinate with housekeeping, security, and other support staff.

• Handle client queries and provide appropriate information or direct them to the concerned department.

• Maintain confidentiality of company and client information.

• Ensure professional communication and a positive experience for every visitor.

Required Skills

• Excellent verbal and written communication skills.

• Good interpersonal and customer-handling skills.

• Pleasant personality with professional grooming.

• Basic knowledge of MS Office, Excel, and email communication.

• Good organizational and time-management skills.

• Ability to multitask and handle pressure.

• Professional telephone etiquette.

• Strong coordination and follow-up skills.

• Presentable and confident personality.

Preferred Qualification

• Graduate in any discipline.

• 1–3 years of experience in Front Desk, Reception, Administration, Customer Service, or a related role.

• Experience in the Real Estate industry will be preferred.

Key Performance Areas (KRA)

• Visitor and client handling.

• Reception and telephone management.

• Appointment and meeting coordination.

• Courier and document management.

• Front-office administration.

• Communication and coordination.

• Maintaining records and daily reports.

• Professional appearance and workplace etiquette.

• It is a Full Time Receptionist job for candidates with 2 - 4 years of experience.