Front Desk Executive

Job Role – Travel Desk & Front Desk Executive

We are seeking a dynamic and people-focused individual to join our team as a Front Desk and Travel Desk Coordinator. This role requires excellent communication skills, attention to detail, and a passion for delivering exceptional travel experiences.

Responsibilities:

· Greet and assist visitors in a friendly and professional manner

· Answer and direct phone calls to the appropriate departments

· Coordinate all travel arrangements for employees, including booking flights, accommodations, and transportation

· Research and recommend travel options based on cost, schedule, and preferences

· Negotiate rates and contracts with airlines, hotels, and car rental agencies to ensure cost-effective travel solutions

· Maintain up-to-date knowledge of travel industry trends, regulations, and best practices

· Prepare detailed itineraries and travel documents for employees

· Assist with visa applications, passport renewals, and other travel-related paperwork as needed

· Collaborate with other departments to coordinate travel logistics for events, conferences, and off-site meetings

· Excellent customer service skills with a focus on exceeding expectations

· Detail-oriented with strong organizational and time management skills

· Proficiency in Microsoft Office Suite and travel management software

· Ability to work independently and handle multiple tasks simultaneously

· Strong communication skills, both verbal and written

· Flexibility to adapt to changing priorities and work schedules

Must have :

Qualification B.Com/BA/ with IATA certification

Good to have :

Worked with in travel company/department/travel agency or a related field preferred.

Experience : 2+ years

Job Location : Thane.

It is a work from office role with 6 days working. Timing 9:30 am to 5:30pm.

Compensation : Based on qualification & experience

• It is a Full Time Receptionist job for candidates with 1 - 2 years of experience.