a. Welcomes visitors by greeting them, in person or on the Telephone; answering or referring inquiries.
b. Directs visitors by maintaining employee and department directories; giving instructions.
c. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
d. Maintains safe and clean reception area by complying with procedures, rules, and regulations.
e. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
f. Contributes to team effort by accomplishing related results as needed.
g. Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
h. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
i. Maintains office efficiency by planning and implementing office systems,
j. Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
k. Completes operational requirements by scheduling and assigning employees; following up on work results.
l. Keeps management informed by reviewing and reports; summarizing information; identifying trends.
m. Maintains office staff by recruiting, selecting, orienting, and training employees.
n. Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
o. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.