High school diploma or equivalent required.
Previous experience in a salon, spa, or hospitality environment is preferred.
Strong communication and interpersonal skills.
Proficiency in salon scheduling software
Excellent organizational and multitasking abilities.
Professional appearance and customer-service-oriented attitude
Fluent in English, Hindi & Bengali
Greet clients warmly and manage check-ins/check-outs
Handle appointments (walk-in, telephonic & online bookings)
Coordinate with stylists and staff for smooth operations
Explain services, packages, and promotional offers to clients
Manage billing and daily cash handling
Maintain cleanliness and professional ambience at the front desk
Handle basic customer queries and escalate issues when needed
Knowledge of Computer & some software like microsoft excel