Welcome and greet all guests and prospective homebuyers, ensuring a warm, professional, and hospitality-driven experience.*Assist guests during property tours and site visits, clearly explaining project features, amenities, and benefits.*Handle guest queries, concerns, and objections with prompt, courteous, and solution-oriented responses.*Build strong rapport with guests by understanding their needs, preferences, and expectations.*Coordinate closely with the sales and customer service teams to ensure smooth guest handovers and timely follow-ups.*Maintain detailed and accurate records of guest interactions, feedback, and communication history.*Identify opportunities to enhance guest experience and promote suitable property options or services.*Provide management with regular updates on guest satisfaction levels, concerns, and improvement suggestions.*Stay well-informed about ongoing projects, new developments, and company offerings to guide guests effectively.*Deliver exceptional guest service by ensuring timely resolution of any issues or complaints.*Maintain a clean, organized, and welcoming front desk and guest area in accordance with company standards.*Ensure adherence to company policies, procedures, and regulatory requirements.*Participate in ongoing training and development programs to enhance hospitality, communication, and product knowledge skills.*Build and maintain strong relationships with key stakeholders, including real estate agents and brokers.*Support guest satisfaction initiatives, including surveys, feedback collection, and service improvement programs.
Other Details
- It is a Full Time Receptionist job for candidates with 6 months - 3 years of experience.
More about this Front Desk Executive job
What is the eligibility criteria to apply for this Front Desk Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Front Desk Executive job?
Ans: This Front Desk Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Front Desk Executive job?
Ans: No, there is no fee applicable for applying this Front Desk Executive job and during the employment with the company, i.e., Mayfair Housing.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Front Desk Executive role?
Ans: There is an immediate opening of 5 Front Desk Executive at Mayfair Housing
Who can apply for this job?
Ans: Only Female candidates can apply for this Receptionist job.
What are the timings of this Front Desk Executive job?
Ans: This Front Desk Executive job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.