Front Desk Executive

10,000 - 24,000 /month

Lancesoft

Saki Vihar, Mumbai

2 - 5 years Experience in Receptionist

1 Opening

Full Time

Skills Required

Computer Knowledge

Customer Handling

Handling Calls

Job Highlights

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Description

Job Summary

The Associate Services Executive is responsible for delivering high-quality customer and associate support through front‑desk and counter operations. The role requires strong customer service skills, accurate cash handling, problem‑solving abilities, and adherence to company policies to ensure excellent service standards.

Key Responsibilities:

Adhere to all policies, procedures, and expectations outlined in the Employee Handbook and Departmental Guidelines
Understand Associate and Preferred Customer goals and business requirements
Proactively identify issues and take initiative to resolve them efficiently
Respond promptly to tasks, requests, and inquiries assigned
Maintain a proactive approach and assist team members when required
Demonstrate empathy while handling Associate queries and concerns
Gather complete and accurate information to ensure effective resolution
Confirm Associate satisfaction and agreement with the final resolution
Communicate clearly and confidently using open‑ended and close‑ended questions
Analyse problems systematically and determine the best solutions
Navigate internal systems, applications, and reference tools effectively
Use escalation methods appropriately when required
Promote company events, campaigns, and product initiatives accurately
Remain available at the counter to resolve Associate needs quickly
Meet Quality and OHT targets across all handled tasks and orders

Other Details

It is a Full Time Receptionist job for candidates with 2 - 5 years of experience.

More about this Front Desk Executive job

What skills and experience do you need for this Front Desk Executive job?
Ans : To apply for this Front Desk Executive job, candidates should have skills like Computer Knowledge, Customer Handling, Handling Calls along with 2-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Front Desk Executive job ranges between ₹10,000-₹24,000 per month. This is a Full Time job.
What is the work schedule for this Front Desk Executive job?
Ans : This Front Desk Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saki Vihar, Mumbai.
How many vacancies are there for this Front Desk Executive job?
Ans : There is 1 vacancy for this Front Desk Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Front Desk Executive role. Only female candidates are eligible.
What are the key responsibilities of this Front Desk Executive job?
Ans : As a Front Desk Executive, key responsibilities include skills like Computer Knowledge, Customer Handling, Handling Calls. This role is part of Receptionist category.
What is the job location for this position?
Ans : The job location for this Front Desk Executive position is Saki Vihar, Mumbai.
Who is the right fit for this Front Desk Executive job?
Ans : A candidate having skills like Computer Knowledge, Customer Handling, Handling Calls with 2-5 years of experience is the right fit for this Front Desk Executive job.
What makes this Front Desk Executive job a good opportunity?
Ans : This Front Desk Executive job is a good opportunity as it offers a salary between ₹10,000-₹24,000 per month. This is a Full Time job and has 1 openings.