Welcome Visitors by greeting them, and directing them appropriately. Providing proper information regarding service and charges. Handling telephone enquiries, maintaining telephone etiquettes. Managing Courier, letters, reports, all inwards/outwards report. Preparing daily visitor report, customer (Patients) visit with purpose Eg: CT, X-ray etc. Keep visitors informed frequently about status and delays. Taking Patient History/consent/ Basic HIS details. MEDVISION entry. Appointment follow-up of patients. Daily Cash Management. Day to day all records filling. Preparing daily accounts required for MIS. Proper cordination with technicians regarding report timings and patients studies. Takling patients by giving them correct information regarding test and report. Maintaining patient remark/Feedback books compulsory.