A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 18,000 /month
Infinite Learning & Entertainment
Harlur Road, Bangalore
0 - 1 years Experience in Receptionist
Full Time
Company Name: Infinite Learning And Entertainment – ThrillD
Job Title: Front Desk Executive
Experience: 0 to 1 Year
Salary: ₹15,000 – ₹18,000 per month
Industry: Family Entertainment Zone / Hospitality
Location: ThrillD, Bengaluru
Job Summary
We are looking for a friendly, enthusiastic, and customer-oriented Front Desk Executive to manage front desk operations at our entertainment zone. The candidate will be responsible for welcoming guests, handling customer inquiries, managing bookings, and ensuring a smooth and pleasant customer experience.
Roles & Responsibilities
Welcome and greet customers with a friendly and professional attitude.
Handle customer inquiries and provide information about games, bowling, arcade, soft play, and other activities.
Manage customer bookings, birthday party reservations, and group bookings.
Handle billing, payments, and ticketing accurately.
Maintain customer records and booking details.
Coordinate with the operations, restaurant, and game zone teams.
Handle customer complaints and escalate issues to the concerned manager.
Maintain cleanliness and organization at the front desk.
Assist customers with promotional offers, packages, and membership details.
Ensure excellent customer service and customer satisfaction.
Requirements
0 to 1 year of experience in front desk, reception, or customer service.
Freshers with good communication skills are welcome.
Good communication skills in English, Hindi, and Kannada.
Basic computer knowledge and MS Office skills.
Pleasant personality with a positive attitude.
Customer-focused and well-organized.
Willingness to work in rotational shifts, including weekends and holidays.
Salary & Benefits
Salary: ₹15,000 – ₹18,000 per month.
Training and career growth opportunities.
Friendly and professional work environment.
