Front Desk Executive

Job Title: ESP Staffs

Location: Gopalan Mall, Bangalore
Department: Cinema Operations / Guest Experience
Reports To: Cinema Supervisor / Duty Manager

🔍 Job Purpose

To assist in delivering a high-quality, safe, clean, and customer-friendly cinema experience. The ESP Staff ensures that guests are well-served across all touchpoints — ticketing, concessions, ushering, theater maintenance, and overall support. Trabajo

🛠 Key Responsibilities

• Customer Service
  • Greet guests on arrival; provide information about movie schedules, facilities, promotions. Trabajo
  • Respond to guest queries, feedback, and minor complaints in a courteous manner.

• Ticketing & Box Office
  • Operate ticketing systems for sales, exchanges, and cancellations. Trabajo
  • Handle payments (cash/card); ensure accuracy in billing.

• Concessions & Refreshments
  • Assist or manage counter(s) where snacks, beverages are sold. Trabajo
  • Maintain hygiene and food‐safety standards. Restock items; manage inventory of supplies.

• Theater / Auditorium Maintenance & Ushering
  • Prepare cinema halls between shows: cleaning seats, aisles, restrooms. Trabajo
  • Check tickets at entrances; guide guests to seats. Address special seating requests.

• Safety, Cleanliness & Compliance
  • Maintain cleanliness of lobby, restrooms, auditoriums, and public areas.
  • Follow safety protocols (fire exits, emergency procedures, equipment safety).
  • Report technical/machinery issues, spills, hazards to supervisor.

• Support during Peak Times
  • Assist with crowd management during busy show times.
  • Help with promotions or special events as needed.

✅ Qualifications & Skills

• Minimum: Completion of high school (10th/12th pass) or equivalent. Trabajo

• Prior experience in customer service, retail, hospitality, or cinema operations is an advantage. Trabajo

• Good communication skills (English + local language[s] like Kannada / Hindi).

• Customer-friendly attitude; ability to remain calm under pressure.

• Flexible to work shifts, including evenings, weekends, and holidays.

• It is a Full Time Receptionist job for candidates with 0 - 5 years of experience.

More about this Front Desk Executive job

1. What is the eligibility criteria to apply for this Front Desk Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Front Desk Executive job?
   Ans: This Front Desk Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Front Desk Executive job?
   Ans: No, there is no fee applicable for applying this Front Desk Executive job and during the employment with the company, i.e., Gopalan Enterprises.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Desk Executive role?
   Ans: There is an immediate opening of 50 Front Desk Executive at Gopalan Enterprises
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Front Desk Executive job?
   Ans: This Front Desk Executive job has 09:00 AM - 06:00 PM timing.