Responsibilities:
Welcoming visitors and solving their problems
Managing security and telecommunications systems
Handling queries and complaints via phone, email and general correspondence
Taking messages and ensuring they are passed to the appropriate staff member in time
Managing meeting room availability
Receiving, sorting, distributing and dispatching daily mail
Handling transcription, printing, photocopying and faxing
Recording and maintaining office expenses
Handling travel arrangements
Coordinating internal and external events
Managing office inventory such as stationery, equipment and furniture
Overseeing office services like cleaners and maintenance service providers
Maintaining safety and hygiene standards in the reception area
Qualification:
Excellent communication skills, including written and verbal communication
Proficiency in Microsoft Office, particularly Word and Excel
Strong organizational and multitasking abilities
Prior experience in a similar role is a plus
Bachelor's degree or equivalent qualification