Front Desk Executive

📢 We're Hiring: Front Office Executive

📍 Location: Hyderabad

💼 Experience Required: Minimum 1–3+ Years

🎓 Qualification: Any Graduate

Job Summary

We are looking for a professional and customer-focused Front Office Executive for a hospital environment. The ideal candidate will be responsible for managing patient interactions, appointments, billing coordination, and front desk operations while ensuring excellent patient service and a smooth patient experience.

Roles & Responsibilities

Welcome and assist patients and visitors at the reception/front desk.

Handle patient registration, appointment scheduling, and follow-ups.

Manage inbound and outbound calls professionally.

Coordinate with doctors, nurses, and other departments regarding patient appointments and queries.

Maintain patient records, files, and data entry in hospital software/CRM.

Guide patients regarding consultation procedures, billing, and report collection.

Handle billing coordination, payments, and receipt generation.

Ensure proper queue management and smooth patient flow.

Respond to patient inquiries and resolve basic complaints professionally.

Maintain cleanliness and professionalism at the reception area.

Prepare daily reports and provide updates to management as required.

Requirements

Minimum 1 year of experience in a hospital or healthcare front office role.

Excellent communication skills in Telugu, Hindi, English, and Tamil.

Basic computer knowledge and familiarity with hospital management software.

Strong interpersonal and customer service skills.

Ability to work in rotational shifts, if required.

Professional appearance and positive attitude.

Preferred Candidates

Candidates with prior hospital or clinic experience will be given preference.

📩 Interested candidates can share their resumes at: sowjanya@dishha.com

📞 Contact: 9398810081

• It is a Full Time Receptionist job for candidates with 2 - 6+ years Experience.