Job Title: Front Desk Executive
Job Overview:
We are looking for a proactive and customer-focused Front Desk Executive to join our team in Igatpuri. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front office operations efficiently. Immediate joiners are highly preferred.
Key Responsibilities:
Greet and welcome guests in a professional and friendly manner
Handle check-ins and check-outs efficiently
Manage reservations and room allocations
Respond to guest inquiries, requests, and complaints promptly
Maintain records and update guest information in the system
Coordinate with housekeeping and other departments to ensure smooth operations
Handle phone calls, emails, and walk-in queries
Requirements:
Fluent in English (spoken and written)
Prior experience in front office or hospitality preferred
Knowledge of Hotelogix software is an advantage
Good interpersonal and communication skills
Presentable and well-groomed personality
Ability to work in shifts