Front Desk Executive

Key Responsibilities:

• Welcome guests upon arrival with a warm, professional attitude and ensure smooth check-in and check-out procedures.

• Manage front desk operations including reservations, room allocation, and guest inquiries.

• Maintain accurate records of guest information, billing, and occupancy using the property management system (PMS).

• Coordinate with housekeeping and other departments to ensure guest requests are fulfilled promptly.

• Handle telephone and email correspondence professionally, providing prompt and courteous responses.

• Process payments, generate invoices, and maintain proper records of cash and card transactions.

• Address guest feedback, concerns, or complaints efficiently and escalate when necessary.

• Ensure the lobby and front office area remain neat, organized, and welcoming at all times.

• Assist in promoting hotel services, amenities, and special offers to guests.

• Prepare daily reports (occupancy, revenue, guest satisfaction) and share with management.
  
  Requirements:

  • Bachelor’s degree or diploma in Hotel Management, Hospitality, or a related field.

  • 1–3 years of experience as a Front Office Executive / Receptionist in a hotel or resort environment.

  • Strong communication and interpersonal skills with a guest-centric approach.

  • Proficiency in using Property Management Systems (PMS) and MS Office applications.

  • Well-groomed, confident, and professional demeanor with excellent customer service skills.

  • Ability to multitask and remain calm under pressure during busy operations.

  • Knowledge of check-in/check-out procedures, billing, and reservation systems.
    
    Benefits:

    • Competitive salary based on experience and performance.

    • PF and ESIC benefits as per company policy.

    • Food and accommodation provided for on-site staff.

    • Opportunities for career growth and development within the organization.

    • Friendly and supportive work environment.

• It is a Full Time Receptionist job for candidates with 6 months - 3 years of experience.

More about this Front Desk Executive job

1. What is the eligibility criteria to apply for this Front Desk Executive job?
   Ans: The candidate should be All Education levels and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Goa.
3. How many working days are there for this Front Desk Executive job?
   Ans: This Front Desk Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Desk Executive job?
   Ans: No, there is no fee applicable for applying this Front Desk Executive job and during the employment with the company, i.e., A S Hightech Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Desk Executive role?
   Ans: There is an immediate opening of 1 Front Desk Executive at A S Hightech Llp
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Receptionist job.
8. What are the timings of this Front Desk Executive job?
   Ans: This Front Desk Executive job has 09:00 AM - 06:00 PM timing.