Counter Crew

Job Description: Counter Crew – Buffet Setup & Refilling

Job Title: Counter Crew – Buffet Setup & Refilling

Department: Canteen / Food Service

Reports To: Canteen Supervisor / Canteen Manager

Job Summary

The Counter Crew – Buffet Setup & Refilling is responsible for preparing, setting up, maintaining, and replenishing the buffet counter to ensure food is presented attractively, remains adequately stocked, and meets hygiene and food safety standards throughout service hours.

Key Responsibilities

• Set up the buffet counter before meal service according to the daily menu and service plan.

• Arrange food items, serving utensils, crockery, cutlery, and condiments in the designated areas.

• Refill food items, beverages, and accompaniments promptly to maintain uninterrupted service.

• Monitor food levels continuously and coordinate with the kitchen for timely replenishment.

• Ensure all buffet items are properly labeled where required.

• Maintain the correct temperature of hot and cold food items as per food safety standards.

• Keep the buffet area clean, organized, and free from spills throughout service.

• Replace serving utensils as needed and ensure they remain clean and hygienic.

• Remove empty trays and replace them with fresh food promptly.

• Assist customers courteously with basic queries regarding menu items.

• Follow FIFO (First In, First Out) practices and minimize food wastage.

• Clean and dismantle the buffet setup after service.

• Report equipment malfunctions, food shortages, or hygiene concerns to the supervisor immediately.

• Adhere to all company policies, food safety, hygiene, and workplace safety procedures.

Qualifications

• Minimum 10th or 12th pass.

• Experience in a canteen, cafeteria, hotel, or restaurant is preferred.

• Freshers with a willingness to learn may also be considered.

Skills Required

• Basic knowledge of food hygiene and sanitation.

• Good organizational and time management skills.

• Ability to work efficiently in a fast-paced environment.

• Teamwork and communication skills.

• Attention to cleanliness and presentation.

• Physically fit to stand for long hours and lift food containers when required.

Key Performance Indicators (KPIs)

• Timely buffet setup before service begins.

• Continuous availability of buffet items with minimal stock-outs.

• Compliance with food safety and hygiene standards.

• Cleanliness and presentation of the buffet area.

• Reduction in food wastage.

• Positive customer feedback and smooth coordination with the kitchen team.

• It is a Full Time Receptionist job for candidates with 6 months - 1 years of experience.