Key Responsibilities
Bill Generation: Create accurate itemized bills for outpatient (OPD) and inpatient (IPD) services, pharmacy charges, and lab tests before patient discharge.
Insurance Coordination: File pre-authorizations, submit insurance claims, and coordinate with TPA (Third-Party Administrator) desks.
Payment Processing: Handle cash, credit card, and digital transactions, issuing accurate receipts and managing petty cash.
Claim Follow-Up: Track pending, rejected, or delayed insurance claims and communicate with payers to resolve discrepancies.
Patient Support: Address billing inquiries from patients and their families, explaining charges clearly and transparently.
Record Keeping: Maintain daily financial logs and generate summary reports for the hospital finance department.