Roles & Responsibilities:
· Greet and welcome visitors in a professional and friendly manner.
· Prepare and update the Guest Welcome Board.
· Handle hotel room bookings for guests.
· Manage the telecommunications system – answer, screen, and forward phone calls.
· Coordinate with housekeeping staff for guest and office needs.
· Arrange lunch and refreshments for guests as required.
· Organize and manage all outgoing couriers (local and export).
· Ensure the cleanliness, safety, and hygiene of the reception area.
· Provide support to Directors, Admin, HR, and other departments.
· Communicate with workers and address their queries efficiently.
· Manage monthly cash deposit work and maintain related records.
Skills & Qualifications:
Education: Any Graduate
Experience: 0 to 6 years in a receptionist, front desk, or administrative role
Good verbal and written communication skills
Strong customer service and interpersonal skills
Familiarity with office equipment (telephone system, printer, scanner, mobile devices)
Basic technical and computer proficiency (MS Office, email, data entry)
Strong organizational, multitasking, and problem-solving abilities
Professional appearance and demeano