Peon Pantry boy

As a Pantry Assistant & Barista, you will be the heart of our service operations, ensuring our pantry runs seamlessly while delivering an exceptional coffee experience for our clients. You will be instrumental in maintaining the highest standards of cleanliness and efficiency, while also bringing barista-level expertise to our beverage offerings. This role is ideal for an organized, proactive individual who thrives in a collaborative environment and takes pride in crafting premium beverages that brighten our clients' workdays.

Roles and responsibilities:

As we are a growing company, the tasks outlined here are not limited to and will constantly evolve based on your capabilities and the business needs:

● Client Interaction & Service Excellence

○ Attend client calls, proactively understand requirements, and deliver services with exceptional quality and within the agreed TAT.

○ Provide comprehensive assistance during client events, including meticulous set-up, seamless F&B services, and expert coordination.

● Pantry Operations & Cleanliness

○ Handle Dextrus pantry operations effectively.

○ Ensure the pantry area is clean, organized, and maintained at all times.

○ Ensure timely clearance of the center and compliance with hygiene standards.

○ Work closely with housekeeping and pantry support staff for smooth operations.

○ Oversee the work and schedules of pantry support and third-party pantry assistants.

● Barista & Beverage Crafting

○ Prepare and serve a diverse range of high-quality coffee and specialty beverages with precision and consistent flavor.

○ Maintain deep knowledge of coffee blends, brewing methods, and milk texturing techniques.

○ Ensure the coffee station remains pristine, organized, and fully stocked at all times.

○ Regularly calibrate and perform preventative maintenance on coffee machines and grinding equipment.

● Inventory & Equipment Management

○ Oversee inventory for both coffee supplies (beans, syrups, dairy, etc.) and general pantry items.

○ Track usage, monitor expiration dates, and process restocking orders in a timely manner.

○ Monitor facility equipment (coffee machines, HVAC, etc.) and coordinate with the Operations Team regarding maintenance schedules and service requirements.

○ Collaborate with other team members of various departments to ensure the timely resolution of support requests.

○ Escalate complex or unresolved issues to Sr. Operations Manager or Community Manager, as appropriate.

○ Maintain clear, professional, and prompt communication with both internal teams and external clients.

○ Keep Asana updated with accurate task status, comments, due dates, and assignments. Use Slack for prompt communication and updates.

○ Attend internal meetings as and when requested and scheduled.

• It is a Full Time Peon job for candidates with 2 - 5 years of experience.