JOB DESCRIPTION
Office & Workshop Assistant
Department: Operations
Position: Office & Workshop Assistant / Office Boy
Location: Office & Workshop
Reporting To: Office Manager / Operations Manager
Job Purpose
To support the smooth movement of goods, raw materials, documents and other items between the office and workshop, while assisting with packing, dispatch and general operational activities.
Key Responsibilities
1. Office–Workshop Movement
• Regularly travel between the office and workshop for collection and delivery of goods, raw materials, documents and other items.
• Ensure all items are safely transported and handed over to the concerned person.
• Collect finished goods from the workshop and bring them to the office as instructed.
• Deliver raw materials, job work materials and other required items from the office to the workshop.
• Maintain proper accountability of items being picked up and delivered.
2. Packing & Dispatch
• Assist in packing finished goods and other materials for customers, exhibitions, couriers and dispatches.
• Check quantity and basic details of items before packing.
• Ensure goods are packed safely and securely to avoid damage or loss.
• Assist in preparing parcels and handing them over to courier/transport personnel.
3. Workshop Support
• Assist the workshop team with movement of materials and finished goods.
• Keep materials and work areas organised as instructed.
• Assist in loading and unloading of goods when required.
• Immediately report any shortage, damage, mismatch or issue noticed while handling goods.
4. General Office Support
• Handle basic office errands and support day-to-day administrative requirements.
• Assist in photocopying, document movement, courier handling and other routine tasks.
• Maintain cleanliness and proper organisation of packing/material areas.
Important Responsibilities
• No material or goods should be moved without proper instruction/authorisation.
• All goods and raw materials must be handled carefully and responsibly.
• Any discrepancy, shortage, damage or loss must be reported immediately.
• Maintain punctuality and be available for office–workshop movement as required.
• Maintain confidentiality regarding company, customer and product information.
• Follow all company rules, safety procedures and instructions from supervisors.
Required Skills & Qualities
• Responsible, trustworthy and disciplined.
• Physically fit and comfortable travelling between office and workshop multiple times a day.
• Basic reading, writing and counting ability.
• Ability to follow instructions accurately.
• Good time management and punctuality.
• Previous experience in office boy, packing, dispatch, warehouse or workshop support work will be an advantage.
Working Nature
This is a hands-on operational role involving regular movement between the office and workshop, handling of goods/raw materials, packing and general support activities.
The person is expected to be proactive, responsible and available to assist wherever required for smooth day-to-day operations.