Job Title: Patient Care Coordinator & Operations Executive
Industry: Hospital / Healthcare
Location: Ghaziabad
Salary Range: ₹12,000 – ₹45,000 per month
Experience Required: 0–4 years
Job Summary
We are looking for a dedicated and patient-focused Patient Care Coordinator & Operations Executive to join our hospital team. This role involves managing patient interactions, coordinating with medical staff, and ensuring smooth day-to-day hospital operations. The ideal candidate should be empathetic, organized, and capable of handling multiple responsibilities in a fast-paced healthcare environment.
Key ResponsibilitiesPatient Care Coordination
Manage patient queries through calls, emails, and in-person interactions
Schedule, confirm, and follow up on appointments
Assist patients with admission, discharge, and treatment processes
Maintain and update patient records accurately
Ensure a seamless and positive patient experience
Hospital Operations
Coordinate with doctors, nurses, and administrative staff
Oversee daily operational activities to ensure efficiency
Manage patient flow and reduce waiting time
Support billing, insurance coordination, and documentation
Ensure compliance with hospital protocols and standards
Required Skills
Excellent communication and interpersonal skills
Basic understanding of hospital operations (preferred)
Strong organizational and multitasking abilities
Proficiency in MS Office and hospital management systems (preferred)
Ability to handle stressful situations with a calm approach
INTERESTED CANDIDATES CAN SHARE THEIR RESUME/CV ON WHATSAPP 9310248567