Patient Care Executive

Job description: We are looking for a compassionate and well-organized Patient Care Executive to support patient engagement and coordination activities. The role focuses on patient communication, follow-ups, digital coordination, and documentation while ensuring compliance with healthcare standards. Candidates with a healthcare background and comfort with Excel, online meetings, and WhatsApp-based patient communication are strongly preferred. Key Responsibilities:  Conduct patient reminder and follow-up calls to support treatment continuity and patient adherence.  Engage patients empathetically and build trust-based, long-term relationships.  Manage and monitor WhatsApp patient groups for wellness updates, and engagement activities, as per company guidelines.  Coordinate and support online webinars for patient holistic wellbeing, including scheduling, invitations, reminders, and basic technical support.  Assist in managing patient registrations and attendance for webinars and digital wellness sessions.  Act as a point of contact for patients during webinars to address coordination-related queries.  Maintain accurate patient interaction records, follow-up trackers, and engagement reports using MS Excel.  Document feedback and participation insights from wellness initiatives and webinars.  Participate in and assist with online meetings with internal teams and healthcare professionals.  Ensure all patient communication complies with company SOPs, confidentiality standards, and regulatory guidelines. Requirements:  Diploma or Degree in Pharmacy, Nursing, Life Sciences, or any healthcare-related field.  1–3 years of experience in patient care, healthcare coordination, wellness programs, or pharma/nursing support roles.  Working knowledge of MS Excel for data tracking and reporting.  Comfortable handling online meeting platforms (Zoom, Google Meet, MS Teams).

• It is a Full Time Nurse / Compounder job for candidates with 6 months - 2 years of experience.