Job Description – Nursing Supervisor
Department: Nursing Operations
Reports To: Operations Manager / Nursing Head
Job Summary
Responsible for supervising nursing staff, coordinating patient care services, monitoring staff deployment, ensuring clinical quality, and maintaining smooth day-to-day homecare operations.
Key Responsibilities
Supervise nursing staff, duty rosters, attendance, and patient assignments.
Monitor patient care delivery, clinical documentation, and patient summary reports.
Coordinate patient admissions, discharges, shift handovers, and care continuity.
Conduct regular patient visits and monitor service quality and patient satisfaction.
Ensure compliance with nursing protocols, infection control, and patient safety standards.
Support nurse onboarding, induction, training, and performance monitoring.
Coordinate with doctors, patients, caregivers, and internal operations teams.
Handle patient and staff grievances, incidents, and escalations promptly.
Track staffing requirements, absenteeism, replacements, and emergency deployments.
Maintain accurate reports and ensure adherence to organizational policies.
Qualifications & Experience
B.Sc. Nursing with a valid nursing registration.
2–5 years of nursing experience; supervisory or homecare experience preferred.
Strong communication, team management, coordination, and problem-solving skills.
Proficiency in documentation, reporting, and basic computer applications.
Key Competencies
Leadership | Patient Safety | Staff Management | Clinical Coordination | Documentation | Problem-Solving | Quality Assurance