Healthcare Assistant

Key Responsibilities

• Handle inbound calls, emails, and chats to resolve customer issues.

• Assist users with Visit Health app features such as OPD plans, teleconsultations, and health services.

• Resolve complaints and ensure timely follow-up.

• Maintain accurate records in CRM tools.

• Coordinate with internal teams for issue resolution.

• Educate users on new features and offerings.

• Achieve daily/weekly targets for TAT, resolution rate, and CSAT.

• Gather customer feedback for service improvement.

Requirements

• Graduate in any discipline.

• Minimum 2+ years of customer support experience (healthcare preferred).

• Strong English & Hindi communication skills.

• Good problem-solving, empathy, and multitasking abilities.

• Proficiency in MS Office & CRM tools.

• It is a Full Time Nurse / Compounder job for candidates with 2 - 6 years of experience.

More about this Healthcare Assistant job

1. What is the eligibility criteria to apply for this Healthcare Assistant job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹35000 - ₹38000 per month that depends on your interview. It's a Full Time job in Shajapur.
3. How many working days are there for this Healthcare Assistant job?
   Ans: This Healthcare Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Healthcare Assistant job?
   Ans: No, there is no fee applicable for applying this Healthcare Assistant job and during the employment with the company, i.e., R Cube Consultants.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Healthcare Assistant role?
   Ans: There is an immediate opening of 8 Healthcare Assistant at R Cube Consultants
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Nurse / Compounder job.
8. What are the timings of this Healthcare Assistant job?
   Ans: This Healthcare Assistant job has Rotational Shift.