Job Title:• Sports Process
•Company:• Tech Mahindra
•Job Description:•
- The job involves resolving customer queries via email or chat.
- Candidates should have good written communication skills in English.
- Basic knowledge of customer support roles and responsibilities is required.
•Requirements:•
- Typing speed: 30 words per minute (wpm) with 85% accuracy.
- Manual written test (scenario-based).
- RMG screening, written non-voice versant (4), and operations round will be part of the interview process.
Key Responsibilities:
Ensure that the data remains accurate, accessible and contributes to smooth operations.
Verify data accuracy, make corrections and identify irregularities in a timely manner.
Organize and maintain physical and digital records for easy access and retrieval.
Support various administrative tasks when needed to assist other departments.
Generate reports and summaries for internal teams to help in decision-making processes.
Maintain confidentiality of sensitive information at all times.