TAT adherence for updating System -
CRM Next
Successful completion of cross-sell/
up-sell Business Goals month on
month
Collection of payment/premium from
91-180 days due policies
Complaint Resolution /Customer
satisfaction
Achievement of Retention Targets.
> 45 unique customer meetings in a
month
More than 90% attendance (of total
working days)
Successfully score >=80% in the
Functional Trainings imparted