Service engineer

We are looking for an Service engineer to join our team at Dentalkart. The tasks will include installing, maintaining, and repairing Electrical Dental Instruments. The position offers an in-hand salary of ₹20000 - ₹25000 and growth opportunities.

Roles & Responsibilities

1. Repair:

   • Diagnose and repair faulty dental equipment, replacing damaged parts or components as needed.

   • Conducting quality assurance and safety checks on all equipment.

   • Provide remote or on-site technical assistance as needed.

2. Demonstration:

   • Delivering demonstrations to ensure that customers are educated on safe and effective equipment use

   • Providing videos samples if customer not able to use devices.

   • Educate customers on proper equipment usage and maintenance.

3. Collaboration with Customer Support:

   • Work closely with customer support teams to ensure seamless service processing.

   • Participate in weekly meetings to discuss service related issues.

4. Documentation:

   • Maintain accurate and up-to-date documentation of all service activities, including troubleshooting steps, repairs made, and customer interactions.

   • Inventory monitoring. And reordering materials as needed

Skills

1.       Strong technical knowledge and problem-solving skills

2.       Strong mechanical and electrical skills

3.       Ability to work independently and as part of a team.

4.       Excellent communication and interpersonal skills.

5.       Customer-oriented mindset.

Experience:

• Fresher also can apply

• Experience working in a dental or medical equipment repair and maintenance role is preferred.

Education:

• ITI graduate or having medical devices service experience                                

• Minimum: Graduation in a relevant field.                                                            

• Certification in dental equipment repair or maintenance can be beneficial.

• It is a Full Time Mechanic job for candidates with 1 - 3 years of experience.