[16:34, 21/02/2026] Gangadhar Ultimate Recrui: JOB OFFER BY SYNOVATIC - SERVICE ENGINEER AT UMBERGAON
Service Engineer – Umbergaon
(Sal Package 30K to 32K) negotiable
Experience: 2 to 3 years
Background: Pharma Machinery Industry (e.g., ANFD, RCVD, VTD, FBD, Blenders, etc.)
JD for Service Engineer
Job Summary:
The Service Engineer is responsible for providing high-quality technical support and
maintenance services to our clients. This role includes installing, troubleshooting, repairing, and
maintaining equipment to ensure optimal performance. The ideal candidate is a detail-oriented
professional with excellent problem-solving skills and a commitment to customer satisfaction.
Key Responsibilities:
1. Installation and Setup:
o Install, configure, and test new equipment at customer sites.
o Ensure proper functioning of equipment post-installation.
2. Maintenance and Repair:
o Perform regular preventative maintenance on equipment.
o Diagnose and repair faults, ensuring minimal downtime.
o Replace or repair defective parts using appropriate tools and techniques.
3. Technical Support:
o Provide on-site and remote technical support to customers.
o Troubleshoot and resolve hardware and software issues.
o Escalate complex issues to higher-level technical teams when necessary.
4. Customer Training:
o Train customers on the proper use and maintenance of equipment.
o Create and update user manuals and other instructional materials.
5. Documentation and Reporting:
o Maintain accurate service records and logs of maintenance and repair work.
o Generate service reports detailing work performed and parts used.
o Communicate effectively with the service team and management about ongoing
issues and resolutions.
6. Quality Assurance:
o Ensure that all service activities comply with company policies and quality
standards.
o Stay updated on the latest industry trends and technologies to provide the best
service.
7. Field Work:
o Travel to customer locations to perform service tasks.
o Manage service tools, equipment, and inventory effectively.
o Hands-on experience with equipment installation, maintenance, and repair.
• Skills:
o Strong technical and mechanical aptitude.
o Excellent problem-solving and troubleshooting skills.
o Proficiency with diagnostic tools and equipment.
o Strong communication and customer service skills.
o Ability to work independently and as part of a team.
Working Conditions:
• Frequent travel to customer sites.
• May require weekend and evening work to meet customer needs.
• Exposure to machinery and equipment noise.
Experience:
Pharmaceutical machine: 2 year (Preferred)
For Ex. Vacuum Tray Dryer, Blenders, Agitated Nutsche Filter, Pressure Nutsche Filter , Fluid
Bed dryer, Rapid Mixer Granulator, Ointment Cream Mfg Plant, Reactors , Sparkler Filteretc
Location: Umargam, Gujarat (Preferred)
ELIGIBLE MAY SEND CV BY WHATSAPP 8454097057