Job Title: Service Engineer – Solar Sales Department
Location: Jharkhand
Company: Surya International Enterprise Pvt. Ltd.
About the Company:
Surya International Enterprise Pvt. Ltd. is a leading organization in the solar industry, committed to delivering innovative and sustainable solar solutions. We specialize in solar products, installations, and after-sales services, ensuring customer satisfaction and long-term reliability.
Position Overview:
We are looking for a Service Engineer to join our Solar Sales Department in Jharkhand. The candidate will be responsible for providing technical support, installation, maintenance, and after-sales service of solar products. The role requires strong technical knowledge, problem-solving skills, and a customer-focused approach.
Key Responsibilities:
Installation, commissioning, and maintenance of solar systems (inverters, batteries, and other components).
Diagnose and troubleshoot technical issues in solar products.
Provide on-site and remote technical support to customers.
Coordinate with the sales team to ensure customer satisfaction and timely service.
Maintain proper service records, documentation, and reports.
Handle warranty claims, replacements, and service escalations.
Conduct training/demonstrations for customers and local partners.
Qualifications & Skills:
Diploma / ITI in Electrical, Electronics, or related field.
1–3 years of experience in solar installation/service (freshers with strong knowledge may also apply).
Knowledge of solar inverters, batteries, and controllers.
Strong troubleshooting and problem-solving abilities.
Good communication and customer-handling skills.
Willingness to travel within Jharkhand as required.