Service engineer

Diploma and above

Males Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Bike, Smartphone, ITI, PAN Card, Aadhar Card, Bank Account

Requirements
• ITI / DIPLOMA degree in engineering is preferred.
• A relevant certificate or license is advantageous.
• A valid driver's license and willingness to travel (BIKE)
• Excellent active listening and customer service skills.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mindset


Responsibilities
• Using various strategies and tools to provide effective solutions to customers' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.