A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 20,000 /month
Skylark Hr Solutions
Vanagaram, Chennai
0 - 6+ years Experience in Mechanic
Full Time
Skills Required:
Knowledge of machines and service coordination
Strong communication and organizational skills
Ability to handle ticketing system / raise service tickets
Proficient in MS Office tools
Roles & Responsibilities:
Coordinate and schedule service appointments with customers.
Raise and manage service tickets through internal ticketing systems.
Liaise with service engineers and clients for timely issue resolution.
Maintain accurate service records and updates in ERM.
Communicate regularly with clients on service updates and turnaround times.
Track and document machine service history and customer feedback.
Ensure smooth communication for escalations and follow-ups.
