Service engineer

Job Description: Service Engineer – Lithium Batteries & Inverters Position: Service Engineer Department: Service & Technical Support Location: Coimbatore Reports To: Service Manager / Operations Head Role Overview: We are seeking a skilled Service Engineer with hands-on experience in lithium battery systems and inverter technologies. The candidate will be responsible for installation, commissioning, troubleshooting, and after-sales service of lithium batteries, battery management systems (BMS), and inverter-integrated energy storage solutions. Key Responsibilities: • Install, commission, and service lithium-ion battery packs and inverter systems at customer sites. • Conduct routine preventive maintenance, health check-ups, and testing of energy storage systems. • Diagnose and resolve technical issues related to batteries, inverters, and Battery Management Systems (BMS). • Train customers and local technicians on safe operation, handling, and maintenance of lithium batteries and inverters. • Coordinate with R&D and Quality teams for field feedback, product improvements, and failure analysis. • Maintain service logs, prepare technical reports, and document service history. • Provide remote/telephonic customer support for troubleshooting and warranty queries. • Ensure compliance with all safety protocols, electrical standards, and company guidelines during field work.

Required Qualifications & Skills:

Diploma / B.Tech in Electrical or Electronics • 2–5 years of experience in servicing UPS systems, solar inverters, or ESS (Energy Storage Systems) with batteries. • Strong knowledge of DC systems, power electronics, and inverter-battery integration. • Familiarity with lithium battery safety, cell balancing, and BMS. • Ability to read technical drawings, wiring diagrams, and electrical schematics. • Excellent problem-solving skills and customer relationship management. • Willingness to travel extensively for field service and customer visits. • Preferred Experience: • Hands-on knowledge of solar-hybrid and UPS inverters. • Experience in energy storage projects (residential/commercial/industrial). • Familiarity with testing tools (multimeter, clamp meter, insulation tester, battery analyzer). Key Competencies: • Customer service orientation. • Strong analytical and troubleshooting abilities. • Ability to work independently and in cross-functional teams. • Good communication and reporting skills.

• It is a Full Time Mechanic job for candidates with 2 - 5 years of experience.