Service engineer

We are looking for a Service Support Engineer to join our team. The ideal candidate should have hands-on experience with laser printers and be adept at handling customer calls to provide effective troubleshooting and support.

Key Responsibilities:

• Handle customer support calls and provide technical assistance.

• Troubleshoot and resolve issues related to laser printers (hardware and software).

• Perform installation, maintenance, and servicing of laser printers.

• Guide customers through basic troubleshooting steps over the phone or via remote support.

• Coordinate with the technical team for complex issue resolution.

• Maintain service logs and reports to track support activities.

• Ensure timely escalation of unresolved issues to higher technical support.

• Provide on-site support when required.

Key Requirements:

• Hands-on experience with laser printers, including troubleshooting and maintenance.

• Strong understanding of printer hardware, drivers, and connectivity issues.

• Excellent communication and customer-handling skills.

• Ability to diagnose and resolve technical issues over the phone or remotely.

• Basic knowledge of networking and connectivity troubleshooting is a plus.

• Ability to work independently and manage multiple service requests.

• It is a Full Time Mechanic job for candidates with 2 - 6 years of experience.

More about this Service engineer job

1. What is the eligibility criteria to apply for this Service engineer job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Service engineer job?
   Ans: This Service engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service engineer job?
   Ans: No, there is no fee applicable for applying this Service engineer job and during the employment with the company, i.e., PRAKHAR SOFTWARE SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service engineer role?
   Ans: There is an immediate opening of 5 Service engineer at PRAKHAR SOFTWARE SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Mechanic job.
8. What are the timings of this Service engineer job?
   Ans: This Service engineer job has Day Shift.