Service engineer

Job Summary: The Service Engineer will visit sites to troubleshoot genset issue and resolve them. He will also take up Genset installation services, maintenance, site visits, genset services and every service related to Gensets.

Key Responsibilities:

• Manage daily service operations, scheduling, and resource allocation for service technicians.

• Ensure timely and effective maintenance and repair services for diesel generators.

• Provide technical guidance and support to service team members.

• Develop and implement service policies, procedures, and best practices.

• Maintain high standards of customer service and professionalism in all interactions.

• Manage service contracts and establish key performance indicators (KPIs) to measure service efficiency and quality.

• Collaborate with sales and engineering teams for timely dispatches of Gensets and spares to sites.

• Conduct regular training and development sessions for team members to enhance skills and knowledge.

• Handle customer inquiries and resolve service-related issues efficiently.

• Prepare and manage service budgets, ensuring cost-effectiveness and profitability.

• Maintain accurate service documentation and reporting systems

Qualifications:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field (preferred).

• 2+ years of experience in service field of gensets, preferably in diesel generators or power generation equipment.

• Strong technical knowledge of diesel generator systems and troubleshooting techniques.

• Good leadership, communication, and interpersonal skills.

• Hardworking, cooperative, dedicated to work

• Proficient in using service management software and tools.

• Strong customer service orientation with a focus on building relationships.

• It is a Full Time Mechanic job for candidates with 2 - 4 years of experience.

More about this Service engineer job

1. What is the eligibility criteria to apply for this Service engineer job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Service engineer job?
   Ans: This Service engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service engineer job?
   Ans: No, there is no fee applicable for applying this Service engineer job and during the employment with the company, i.e., POWERLITE GENERATOR SYSTEMS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service engineer role?
   Ans: There is an immediate opening of 3 Service engineer at POWERLITE GENERATOR SYSTEMS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Mechanic job.
8. What are the timings of this Service engineer job?
   Ans: This Service engineer job has Day Shift.