Service engineer

We are looking for a proactive and technically sound Service Engineer to handle installation, troubleshooting, maintenance, and customer support for our machines. The candidate will be responsible for ensuring smooth machine performance at customer sites and delivering timely technical service whenever required.

Key Responsibilities:

• Install and commission machines at customer locations

• Handle machine servicing, maintenance, and repairs

• Diagnose electrical, mechanical, and software-related issues

• Provide customer support for machine operation and basic training

• Attend service calls and resolve complaints within the expected time

• Coordinate with the internal technical team for major issues

• Maintain service reports, installation records, and complaint logs

• Support preventive maintenance activities

• Help in machine testing before dispatch when required

• Ensure customer satisfaction through proper service support
  

Required Skills:

• Basic knowledge of electrical, electronics, and mechanical systems

• Ability to identify and solve technical problems

• Good communication and customer-handling skills

• Willingness to travel for installation and service work

• Basic computer knowledge for reports and communication

• Ability to work independently and in coordination with the team

• It is a Full Time Mechanic job for candidates with 6 months - 1 years of experience.