Service engineer

Support Coordinator Responsibilities

• Act as the first point of contact for employees/clients requiring technical support.

• Log, track, and monitor support requests through ticketing systems.

• Coordinate between teams and escalate issues to higher-level technical staff when necessary.

• Ensure timely communication and updates to users on issue status and resolution.

• Maintain documentation of incidents, resolutions, and troubleshooting guides.

• Schedule and follow up on preventive maintenance activities.

• Assist with onboarding/offboarding by coordinating IT access, assets, and accounts.

• Generate support reports and analyze recurring issues for process improvement.

• Ensure SLA (Service Level Agreement) compliance and customer satisfaction

• It is a Full Time Mechanic job for candidates with 6 months - 4 years of experience.

More about this Service engineer job

1. What is the eligibility criteria to apply for this Service engineer job?
   Ans: The candidate should be Graduate and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Service engineer job?
   Ans: This Service engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service engineer job?
   Ans: No, there is no fee applicable for applying this Service engineer job and during the employment with the company, i.e., KEDAR HR SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service engineer role?
   Ans: There is an immediate opening of 5 Service engineer at KEDAR HR SOLUTIONS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Mechanic job.
8. What are the timings of this Service engineer job?
   Ans: This Service engineer job has Day Shift.