Job Title: Field Service Executive (FSE)Location: Jaipur CityCompany: Paytm (One97 Communications Ltd.)Job Type: Full-TimeSalary:Fresher: ₹16,500/month (In-Hand)Experienced (Senior Executive): ₹20,500/month (In-Hand)Additional Benefits:Petrol Allowance: Up to ₹3,000/monthPer-Ticket Petrol ReimbursementMobile Recharge BenefitPerformance-Based IncentivesJob Description:We are seeking motivated and customer-focused Field Service Executives to join our team in Jaipur City. The role involves providing excellent service for Paytm’s EDC machines and Sound Boxes, ensuring merchant satisfaction, and contributing to the company's operational goals.Key Responsibilities:Asset Servicing:Address merchant requests to service or replace EDC machines and Sound Boxes.Retrieve inactive assets or Sound Boxes as required.Merchant Support:Assist with updates to merchant bank account details and KYC processes.Process asset deactivation requests or retain merchants by resolving issues.Proactive Visits:Engage with merchants having low broadcasting and improve device usage.Reactivate inactive merchants and address their concerns effectively.Sales Support:Deploy new Sound Boxes and upgrade to paid Sound Box or EDC machines.Promote business loans and other relevant services to merchants.Additional Duties:Handle merchant queries proactively with data provided by the company.Ensure adherence to company policies and maintain service quality standards.Eligibility Criteria:Age: Minimum 18 years.Education: 12th Pass (Mandatory).Experience:Freshers are welcome to apply.Candidates with relevant experience may be considered for Senior Executive roles.Skills Required:Basic understanding of digital payment systems.Strong communication and customer handling skills.Ability to work independently and manage field tasks efficiently.Perks & Benefits:Competitive salary with allowances.Mobile recharge reimbursement.Incentives based on performance.On-the-job training and career growth opportunities.How to Apply:Interested candidates can share their resumes or queries at:Phone: Join Paytm and play a vital role in revolutionizing merchant services and digital payments across Jaipur!
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It is a Full Time Mechanic job for candidates with Freshers.
More about this Service engineer job
Can freshers or experienced candidates apply for this Service engineer role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Service engineer role.
What is the salary and job type for this role?
Ans : The salary for this Service engineer job ranges between ₹16,500-₹40,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Service engineer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sodala, Jaipur.
How many vacancies are there for this Service engineer job?
Ans : There are 25 vacancies for this Service engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification are eligible to apply for this Service engineer job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this Service engineer position is Sodala, Jaipur.
What makes this Service engineer job a good opportunity?
Ans : This Service engineer job is a good opportunity as it offers a salary between ₹16,500-₹40,500 per month. This is a Full Time job and has 25 openings.