We are looking for a Service Advisor - 4 Wheeler to join our team at B U Bhandari Auto Private Limited. In this role, you will make sure that identified vehicle problems, customer relation, job card preparation, job estimation and advisory work properly and run smoothly. The position offers an in-hand salary of ₹20,000 - ₹30,000 and growth opportunities.
Key Responsibilities:
Greet customers, assess electric vehicle (EV) needs, and provide estimates.
Communicate effectively with customers, technicians, and management on EV-specific services.
Write up service orders, ensuring accuracy and detail for EV maintenance and repairs.
Explain EV-specific repairs, costs, and recommendations to customers.
Manage customer expectations, ensuring timely and quality service for EV customers.
Stay updated on MG EV models, technologies, and service procedures.
Follow up with customers to ensure satisfaction and resolve issues.
Keep records of work done and report any issues.