Car mechanic

Vehicle Evaluation Expert (Field Role)

Job Title: Vehicle Evaluation Expert / Technical Assessor
Department: Operations
Reports To: Team Leader
Location: Delhi NCR
Employment Type: Full-Time

1. Job Overview

We are looking for a skilled and detail-oriented Vehicle Evaluation Expert to join our dynamic team. The primary responsibility will be to visit customer locations and conduct thorough on-site inspections of vehicles to assess damage, identify technical issues, and estimate repair costs. This role is strictly a field evaluation position and requires deep technical knowledge of vehicle anatomy without any Service Advisor or Plant/Manufacturing background.

2. Key Responsibilities

• On-Site Inspections: Travel to customer locations to perform detailed physical inspections of vehicles.

• Technical Diagnosis: Evaluate and identify issues in the vehicle's key components including chassis, body panels, paint quality, engine, clutch, gearbox, brakes, and suspension systems.

• Damage Assessment: Accurately assess the extent of damage and determine the root cause of technical failures.

• Cost Estimation: Prepare precise estimates for repair costs based on the inspection findings and industry standards.

• Digital Reporting: Capture high-quality images of damaged/affected parts using the company application; ensure all reports are submitted properly and promptly on the app.

• Documentation: Ensure the timely and accurate submission of all inspection reports and data via the mobile application.

• Communication: Liaise with customers professionally at their premises, clearly explaining the inspection process and findings (requires basic English communication).

3. Qualifications & Requirements

A. Experience

• Minimum 4 years of hands-on experience as a Technician in an Original Equipment Manufacturer (OEM) workshop or dealership.

• Strict Exclusion: Candidates with experience as a Service Advisor or background in Plant/Manufacturing will not be considered for this role.

B. Education

• ITI (Industrial Training Institute) certification, or

• Diploma Degree in Mechanical/Automobile Engineering.

C. Technical Skills

• In-depth knowledge of vehicle structures including:

  • Chassis and Body Panels

  • Paint and Surface Finishing

  • Engine Mechanics and Performance

  • Clutch, Gearbox, and Transmission Systems

  • Braking Systems and Suspension Geometry.

D. Soft Skills & Physical Requirements

• Driving: Must possess a valid Driving License and have proven experience driving both 2-wheelers and 4-wheelers.

• Language: Ability to read and understand basic English (to navigate the app and fill out digital reports).

• Compliance: Must be comfortable with field work and visiting customer premises.

• It is a Full Time Mechanic job for candidates with 2 - 4 years of experience.