A technician at Mahindra typically diagnoses and repairs complex systems and equipment, such as vehicles, ensuring they are in good working order, and may also be responsible for installation, preventive maintenance, customer relations, and training junior staff.
General Responsibilities of a Technician
Diagnosis & Repair:
Troubleshoot, diagnose, and repair mechanical, electrical, or electronic equipment and systems.
Installation & Maintenance:
Install, test, and maintain hardware, complex machinery, or components according to specifications.
Customer Interaction:
Provide information to customers about products and services, explain technical issues, and handle complaints.
Documentation:
Keep accurate records of work performed and prepare reports on maintenance and repair activities.
Collaboration:
Work with engineers, product teams, or other professionals to resolve technical issues.
Training:
Supervise and train junior technicians or apprentices.
Examples of Technician Roles at Modi Mahindra
EV 4-Wheeler Service Technician: Focuses on diagnosing, repairing, and maintaining electric Four-wheelers.
Required Skills & Qualifications
Technical Knowledge:
Sound knowledge of the specific trade or technology, such as automotive repair, electronics, or computer systems.
Problem-Solving:
Strong ability to troubleshoot, diagnose, and resolve issues independently.
Tools & Equipment:
Proficiency in using diagnostic tools, hand tools, and specialized equipment relevant to the field.
Communication:
Active listening and the ability to explain complex technical issues to non-technical audiences.
Customer Service:
Professional and friendly demeanor when dealing with customers.
Experience :
Requires Atleast 2 + years of Professional technicial experience and ITI or Government Diploma of 3 years .