Car mechanic

A Service Advisor at Modi Hyundai acts as the primary customer contact for vehicle service, explaining repair issues, providing detailed estimates, and coordinating the repair process with technicians. Key responsibilities include greeting customers, diagnosing problems, accurately detailing work orders for technicians, managing the service workflow, and ensuring customer satisfaction by providing clear updates and resolving complaints. Successful candidates possess strong customer service, communication, and interpersonal skills, along with a solid understanding of automotive technology and services. 

Core Responsibilities

• Customer Interaction:Greet customers, actively listen to their concerns, and build rapport to ensure a positive experience. 

• Vehicle Diagnosis:Translate customer-reported problems into clear, actionable work orders for service technicians. 

• Service Coordination:Work with technicians to ensure repairs are completed efficiently and meet company quality standards. 

• Estimates & Approvals:Provide detailed explanations of costs and time frames for services, obtain customer authorization for additional work. 

• Customer Communication:Keep customers informed about their vehicle's progress, answer questions, and handle any complaints. 

• Record Keeping:Maintain accurate customer and service records in the dealership's computer system. 

• Payment Processing:Handle invoicing and collect payments for services rendered. 

Key Skills & Qualifications

• Customer Service:Exceptional skills in providing hospitable, respectful, and high-quality service. 

• Communication:Excellent interpersonal and clear, professional verbal communication skills. 

• Automotive Knowledge:A strong understanding of automotive technology, vehicle maintenance, and repair services. 

• Organizational Skills:Ability to manage workflow, maintain organized records, and ensure all documentation is up-to-date. 

• Teamwork:The ability to work collaboratively with technicians and other dealership staff. 

Work Environment & Requirements

• The role requires working at the dealership's service department, often with early shifts and Saturday work.

• Candidates should have a professional appearance and maintain a clean, organized work area.

While specific requirements vary by location, a strong track record of client management and service ethics is often sought. 
Job Requirements :
Candidate should have Government Automobile Diploma of 3 years .

• It is a Full Time Mechanic job for candidates with 6+ years of experience.

More about this Car mechanic job

1. What is the eligibility criteria to apply for this Car mechanic job?
   Ans: The candidate should be Diploma and above and above with 6+ years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Car mechanic job?
   Ans: This Car mechanic job will have 6 working days.
4. Are there any charges applicable while applying or joining this Car mechanic job?
   Ans: No, there is no fee applicable for applying this Car mechanic job and during the employment with the company, i.e., GAUTAM MODI GROUP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Car mechanic role?
   Ans: There is an immediate opening of 3 Car mechanic at GAUTAM MODI GROUP
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Mechanic job.
8. What are the timings of this Car mechanic job?
   Ans: This Car mechanic job has Day Shift.