An Ola Electric Service Technician diagnoses, repairs, and maintains electric scooters. Key duties include fixing electrical and mechanical faults, handling battery and motor components, using diagnostic software tools, and ensuring customer satisfaction. Requirements typically include an ITI or Diploma in engineering with 1 to 3 years of automotive experience. [1, 2, 3, 4, 5]
Key Responsibilities
Run advanced diagnostic checks on electric vehicle subsystems (battery, motor, controller, wiring, and sensors).
Perform routine maintenance, part replacements, and general vehicle servicing.
Read and interpret wiring diagrams, technical manuals, and software diagnostic tools.
Coordinate with central technical teams for complex, escalated technical issues.
Maintain clean workshop safety standards and complete accurate service logs.
Conduct pre-delivery vehicle inspections and support customer service camps. [1, 2, 3, 4]
Requirements and Qualifications
Education: ITI, Diploma, or engineering degree in Electrical, Mechanical, or Automobile Engineering.
Experience: 1 to 3 years of hands-on experience in two-wheeler service; prior electric vehicle (EV) experience is strongly preferred over internal combustion engine (ICE) backgrounds.
Skills: Strong electrical troubleshooting ability, familiarity with diagnostic hardware, and basic customer handling skills