Product Marketing

15,000 - 20,000 /month

Aspire Inc

KR Road, Bangalore

0 - 1 years Experience in Marketing

Replies in 24hrs

1 Opening

Full Time

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM

PAN Card, Aadhar Card, Bank Account

Job Description

ChatGPTLog inYou said:Job description for product support ChatGPT said:Here’s a professional and clear job description for a Product Support role, which you can adapt depending on your company, product type, and seniority level (e.g., entry-level or experienced):Job Title: Product Support SpecialistLocation: [City, State or Remote]Department: Customer Success / SupportReports to: Product Support Manager / Head of Customer SuccessAbout the RoleWe’re looking for a Product Support Specialist to provide exceptional assistance to our customers and ensure they get the most value out of our products. In this role, you will serve as the primary point of contact for technical and product-related inquiries, troubleshoot issues, and collaborate closely with product and engineering teams to enhance the user experience.Key ResponsibilitiesRespond to customer inquiries through email, chat, and phone in a professional and timely manner.Troubleshoot and resolve product issues, escalating to internal teams when necessary.Guide users through product features, setup processes, and best practices.Document issues, feedback, and solutions in the internal knowledge base or ticketing system.Collaborate with product, QA, and engineering teams to communicate customer needs and identify potential product improvements.Conduct product demos, onboarding sessions, and training for new customers when required.Monitor and track customer satisfaction metrics and work proactively to improve the user experience.Stay up to date with product updates, new features, and industry trends.

Other Details

It is a Full Time Marketing job for candidates with 0 - 1 years of experience.

More about this Product Marketing job

What is the eligibility criteria to apply for this Product Marketing job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
Are there any charges applicable while applying or joining this Product Marketing job?
Ans: No, there is no fee applicable for applying this Product Marketing job and during the employment with the company, i.e., Aspire Inc.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Product Marketing role?
Ans: There is an immediate opening of 1 Product Marketing at Aspire Inc
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Marketing job.
What are the timings of this Product Marketing job?
Ans: This Product Marketing job has 09:00 AM - 06:00 PM timing.